Cookie Policy

Our Cookies Policy

Enbridge’s cookies policy explains how you can choose the cookies we use and helps you decide what information you want to share with us while on our websites. We respect your privacy and are committed to protecting your personal data. For more information about how we use your data, please visit our privacy statement.

Cookie principles

At Enbridge, we follow three main principles for use of cookies:

Consent
We get your consent before collecting, using or sharing your information by deactivating by default all cookies except for essential cookies required for our website to function properly. You can opt in to other cookies once activated by you.

Transparency
We are clear and transparent in our cookies policy to help you understand the types of cookies we use and how we use them.

Control
You choose which cookies you want to activate by opting-in, allowing you to take control your data depending on the types of cookies used on our websites, which may vary.

Understanding cookies

At Enbridge, we respect your privacy and part of our commitment to protect your personal data is being transparent about the use of cookies across our websites. Accordingly, we have developed this cookies policy to help you understand what cookies are, how Enbridge uses cookies and the options we provide to you to manage cookies on our websites. With our commitment to protect your personal data, we have deactivated cookies by default, with the exception of cookies that are required for our website to function properly (“essential cookies”).

What are cookies?

Cookies contain data collected from websites that you visit and are stored in a small text file on your web browser. Cookies, like pixels, and web analytic services, provide us with information about your activity on our websites, mobile apps and third party sites. When we refer to “cookies” in this policy, this includes these similar technologies. Websites use cookies to help provide certain functions and to personalize your web experience by remembering things like your preferences or actions and gives us information on how you interact with our website. This allows for a more personalized experience for you.

How does Enbridge use cookies?

Enbridge creates and generates certain cookies to enhance your experience and to help us understand how you interact with our websites. Some cookies are managed by third parties such as service providers outside of Enbridge, which may change from time to time.

With our commitment to protect your personal data, we have deactivated by default all cookies on our websites that have other cookies other than those that are essential cookies which are necessary for the website to function properly. You have a choice to opt in to other cookies that are activated by you on those websites. You can manage your preferences and opt in to the following cookie categories: performance, functional, marketing and social media cookies.

What are cookies used for?

The following is a list of cookies we use along with a description of how we use them, including options for managing your preferences. The types of cookies used may vary depending on the specific website.

Essential cookies: Turned on by default

These cookies are necessary for the proper functioning of our websites and have features that allow you to browse securely. They are turned on by default and cannot be turned off in our systems. For example, these are automatically activated when you visit our websites and allow you to access all site features allowing you to browse in an optimal and secure manner.

Cookie banner

When visiting our websites for the first time, you will see a pop-up banner notifying you of our cookie usage. Within this banner, there will be an option to accept all cookies by clicking on the “Allow all cookies” button in the bottom right corner of the banner. You can also manage your cookie choices by clicking on the button “Manage your preferences” on the bottom centre of the banner to update your cookie preferences

Cookie lifespan

Cookies come with defined lifespans indicating how long they persist on a specific device. For example, session cookies remain on a user's device for the duration of the ongoing browsing session. They enable websites to identify and support user actions, such as keeping you logged in to your Enbridge account as you navigate the website. Persistent cookies, on the other hand, remain on a user's device beyond the conclusion of a browsing session. These cookies are instrumental in recalling your preferences and choices across multiple browsing sessions, such as cookies used to target advertising related to your interests.

Third party cookies

We may use third party cookies for analytics and advertising purposes. Any personal information you send via these sites is subject to their privacy policy and/or their cookies policy. Learn more about how these third parties use your information by referring to their specific policies on their websites.

Policy updates

We may update this cookie policy based on changes in our practices, technology or privacy laws. When we do, we'll change the date at the top of this page and the new policy will apply from that date. For significant changes, we will provide a notice and/or obtain your consent, as required by applicable privacy laws.